Legal -

Legal Information

Effective Date: 2025-11-04

Last Updated: 2025-11-04

Entity: NEUROS, a subsidiary of MELD Community, Inc., a Delaware corporation (collectively “NEUROS,” “we,” “our,” “us”)

Terms of Use, Disclaimers & Conditions of Engagement
Privacy Policy (CalOPPA/CCPA-CPRA with GDPR-style rights)
Cookies & Tracking Policy (incl. CPRA “Do Not Sell or Share”)
Refund & Cancellation Policy
Accessibility Statement
Security Practices Disclosure
DMCA Policy
Blog Comments Policy
External Links Policy
Social & Facebook Policy
Advertising, Affiliate, Amazon & FTC Disclosures
Anti-Spam Policy
Medical & Psychological Disclaimer (Standalone)
End User License Agreement (EULA) – if/when NEUROS App is offered
Mutual Confidentiality (Short-Form NDA Template – optional/B2B)
Affiliate Program Agreement (Template)
DoubleClick/DART Cookie Notice (Legacy/Adtech)
Contact & Legal Notices

A) Terms of Use, Disclaimers & Conditions of Engagement

Acceptance & Scope

By accessing the Site or engaging with NEUROS or MELD in any way—websites, emails, messaging, courses, memberships, coaching, consulting, trainings, retreats, workshops, events, or other online/offline communications—you agree to these Terms, the Privacy Policy, the Cookies & Tracking Policy, and any service-specific terms (collectively, the “Agreement”). If you do not agree, do not use our Site or services.

Eligibility

You must be 18+ to use the Site or participate in offerings. You are responsible for compliance with your local laws.

License & Acceptable Use

We grant a revocable, limited, non-exclusive, non-transferable license to access the Site for lawful, personal/organizational evaluation. You will not: (a) copy, scrape, or reverse engineer the Site; (b) introduce malware or interfere with security; (c) misrepresent identity; (d) use content or brand without permission; (e) harass, abuse, or defame others.

Intellectual Property

All content, programs, designs, trademarks, text, images, audio/video, and course materials are owned by NEUROS/MELD or licensors and protected by U.S. and international IP laws. No reproduction, distribution, public display, derivative use, or data mining absent prior written consent. Limited, personal, non-commercial use is permitted solely for educational purposes.

Educational Purpose; No Guarantees

All offerings are educational and developmental. Outcomes are not guaranteed. You are solely responsible for how you interpret, evaluate, and apply information.

Medical & Psychological Disclaimer (Summary)

NEUROS and MELD are not medical, psychological, or therapeutic providers. Nothing we provide is diagnosis, treatment, or prevention of any condition. If you need professional help, you must seek a licensed provider. In crisis (U.S.), call or text 988. (Full standalone version at Section M.)

Accuracy, Interpretation & Personal Responsibility

We strive for accurate, research-informed content but make no representation or warranty as to completeness, timeliness, or accuracy. Information can evolve and reflects professional judgment and interpretation. You agree to investigate independently and use what is appropriate for you. You are solely responsible for your interpretation and use.

Assumption of Risk & Release

Experiential and group work can trigger physical, emotional, and psychological responses. By participating in any NEUROS/MELD activity (including courses, coaching, retreats, events), you assume all known and unknown risks and release and discharge NEUROS, MELD, facilitators, officers, employees, and agents from claims arising from participation, to the fullest extent permitted by law.

Participant Responsibility; Non-Therapeutic Relationship

You are responsible for your boundaries and well-being. Unless expressly agreed in writing, the relationship with facilitators/coaches is not therapist–client, physician–patient, or fiduciary; no HIPAA or clinical confidentiality applies.

Group Confidentiality & Conduct

We encourage confidentiality but cannot guarantee others’ conduct. You agree to respect others, refrain from harassment/abuse, and hold NEUROS/MELD and participants harmless for disclosures or actions by other participants. We may remove violators without refund.

Third-Party Tools & Links

We use reputable processors and may link to third-party sites. We are not responsible for external content, security, or privacy practices. Use at your own risk.

Payments, Events, Programs & Refunds

See Section D (Refund & Cancellation Policy). Event registration pages may include additional, controlling terms.

Testimonials & Media

Testimonials reflect individual experiences and do not guarantee results. Participation may include recording or photography. You grant NEUROS/MELD a non-exclusive, royalty-free, worldwide license to use your image/voice/testimonial for educational and promotional purposes in any media. You may withdraw future consent in writing (prior uses remain valid).

Disclaimer of Warranties

The Site, content, and services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted availability.

Limitation of Liability

To the maximum extent permitted by law, NEUROS/MELD and their affiliates, officers, employees, contractors, and agents are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, data, goodwill, emotional distress, or service interruption). Our aggregate liability is limited to the greater of $100 or the fees you paid to NEUROS in the prior six (6) months.

Indemnification

You will defend, indemnify, and hold harmless NEUROS/MELD and affiliates against claims, damages, liabilities, costs, and fees (including attorneys’ fees) arising from your use, your content, your violation of this Agreement or laws, or your interactions with others.

Non-Disparagement (reasonable scope)

You agree not to publicly disparage or defame NEUROS/MELD or their representatives. This does not bar lawful complaints to regulators or truthful statements compelled by law.

Force Majeure

We are not liable for delays/failures due to causes beyond reasonable control (e.g., acts of God, pandemics, sanctions, power/network failures, labor issues).

Dispute Resolution; Arbitration; Governing Law & Venue

Governing law: California (substantive law). Venue: state or federal courts in Nevada County, California. Before filing, parties will attempt good-faith resolution for 30 days. If unresolved, disputes shall be resolved by binding arbitration in Nevada County, CA under AAA Consumer Rules. No class actions; jury trial waived. Equitable relief for IP/confidentiality may be sought in court.

Modifications

We may update this Agreement at any time. The updated Effective Date controls. Continued use after changes constitutes acceptance.

Severability; Waiver; Entire Agreement

If any provision is invalid, the remainder remains effective. Failure to enforce is not a waiver. This Agreement (including referenced policies and any service-specific terms) is the entire agreement.

Corporate Identity

NEUROS is a subsidiary of MELD Community, Inc., a Delaware corporation.

B) Privacy Policy

Scope & Who We Are

NEUROS, a subsidiary of MELD Community, Inc. (DE), processes personal data consistent with CalOPPA and CCPA/CPRA, and honors GDPR-style rights for EEA/UK visitors where feasible.

Information We Collect

Identifiers & Contact: name, email, phone, address, account details
Commercial & Program Data: registrations, purchases, event attendance, communications, feedback
Payment: processed by PCI-compliant providers (e.g., Stripe/PayPal); we do not store full card numbers
Usage & Device: IP, device/browser, pages viewed, timestamps, approximate location, cookies/SDKs
User Content: comments, testimonials, submissions, support requests
Sensitive PI (minimized): only if you voluntarily provide (e.g., dietary restrictions for retreats) to deliver requested services

How We Use Data

Provide programs, events, coaching, memberships, and support
Authenticate, secure, detect/prevent fraud/abuse
Improve Site, content, UX; analytics and troubleshooting
Send transactional messages; with consent or as permitted, marketing communications (opt-out anytime)
Comply with law; enforce terms; protect rights and safety
AI Assistance (disclosed): we may use vetted AI tools to assist planning/content/support; we minimize transfer of personal data and use processors under confidentiality terms. These tools do not replace professional judgment.

Sharing & “Selling/Sharing” under CPRA

We do not sell personal data. We may “share” personal information for CPRA cross-context behavioral advertising via cookies/SDKs (see Cookies Policy; opt-out below). Disclosures:

Processors/Service Providers (hosting, email/SMS, payment, analytics, scheduling, helpdesk, security, adtech) under written contracts
Legal/Compliance when required by law or to protect safety/rights
Business Transfers (merger, acquisition, financing), with successors bound to this Policy

Your Choices & Rights

Email Opt-Out: unsubscribe links or email info@meld.community
Browser/Device: manage cookies/permissions
California (CCPA/CPRA): right to know/access, delete, correct, portability; Do Not Sell or Share My Personal Information; Limit Use/Disclosure of Sensitive PI; non-discrimination for exercising rights
EEA/UK (where feasible): access, rectification, erasure, restriction, portability, objection; lodge complaints with your authority

Submit requests to info@meld.community(verification may be required).

Retention & Security

We retain data only as long as needed for services, legal purposes, or legitimate interests, then delete or de-identify. Safeguards include TLS, access controls, and least-privilege. No method is 100% secure.

Children

Services are for adults (18+). We do not knowingly collect children’s data. Contact us if you believe a minor provided data.

International Transfers

Data may be processed in the U.S. and other locations under appropriate safeguards.

Changes to this Policy

We will update as needed and post a new Effective Date.

Contact

info@meld.community • 356 Providence Mine Rd., Suite C, Nevada City, CA 95959

C) Cookies & Tracking Policy (incl. CPRA Opt-Out)

Categories

Strictly Necessary: login, security, load balancing
Functional: preferences, media playback
Performance/Analytics: usage metrics, errors, improvements
Advertising/Targeting (optional): retargeting/cross-context ads if consented/allowed

Third Parties

We may use reputable analytics/measurement/AB-testing/ad providers that set cookies/SDKs. A live list is available via our Consent Manager.

Your Controls

Manage categories via Cookie Settings banner
Use browser/device settings to clear/limit cookies
Do Not Sell or Share My Personal Information: toggle off Advertising/Targeting in Cookie Settings (CPRA opt-out)
We do not use Sensitive PI for advertising

DoubleClick/DART (Legacy)

If present via a provider, opt out via Google Ads settings. Deleting cookies may remove opt-outs; revisit settings as needed.

D) Refund & Cancellation Policy

Coaching & Group Programs

> 7 days before start: Full refund less $50 admin
≤ 7 days before start: 50% refund
After program begins: No refund

Retreats & Special Events

Event-specific terms on the registration page control
Deposits are non-refundable unless expressly stated otherwise

Digital Products/Downloads

Non-refundable once delivered or access granted

Requests

Email info@meld.community with order details. Approved refunds go to the original payment method.

E) Accessibility Statement

We strive to meet WCAG 2.1 AA where feasible. If you encounter barriers, email info@meld.community and we will provide alternatives or remediation.

F) Security Practices Disclosure

TLS/SSL encryption; hardened hosting; access controls; least-privilege
PCI-compliant payment processors; we do not store full card data
Routine patching and vulnerability management

No method is 100% secure; by using our services you accept this risk.

G) DMCA Policy

Notice of Claimed Infringement: email info@meld.community with (1) signature; (2) work identified; (3) infringing material URL(s); (4) contact info; (5) good-faith belief statement; (6) perjury/authority statement (17 U.S.C. § 512(c)(3)).

Counter-Notice (17 U.S.C. § 512(g)(3)): send signature; identification of removed content and original location; good-faith belief of mistake; your contact info; consent to jurisdiction; acceptance of service.

Repeat Infringers: accounts/content may be terminated/removed. We may forward claim details (including claimant identity) to the alleged infringer.

H) Blog Comments Policy

We welcome constructive comments. We may edit/remove comments for spam, promotion, vulgarity, harassment, doxxing, or off-topic abuse—without notice. Policy may be updated at any time.

I) External Links Policy

We link to resources we believe are helpful. We do not control or endorse third-party content and may remove links at any time. Inclusion is evaluated for relevance, quality, usability, and accessibility. We reserve the right to withdraw links at our discretion.

J) Social & Facebook Policy

For our Facebook Page/App usage, we comply with Facebook platform policies. We do not sell your Facebook data. You may request deletion of your Page/App data via info@meld.community. We may disclose data if required by law or to prevent harm. Users under 13 are not permitted.

K) Advertising, Affiliate, Amazon & FTC Disclosures

Some links are affiliate links. If you click and purchase, we may earn a commission at no extra cost to you. Advertising and affiliate relationships do not affect our editorial integrity; we strive for honest, useful content and disclosures.

Amazon Associates: As an Amazon Associate we earn from qualifying purchases. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates.

L) Anti-Spam Policy

We prohibit unsolicited bulk email (spam). Our systems filter inbound spam (false positives can occur). If you receive unwanted messages from us, contact info@meld.community.

M) Medical & Psychological Disclaimer (Standalone)

No advice: Site/program information is not medical or psychological advice and should not be treated as such.

No warranties: We make no representations that information is complete, true, accurate, current, or non-misleading.

Professional assistance: Do not rely on Site/program information as an alternative to advice from a licensed provider. If you think you may have a condition, seek immediate professional attention.

Limitation of liability: You agree not to hold us liable for damages arising from reliance on Site/program information and to refrain from repeating information to third parties without also conveying this disclaimer.

N) End User License Agreement (EULA) – if/when NEUROS App is offered

License: limited, revocable, non-transferable for personal use.

Restrictions: no sublicensing, selling, renting, reverse engineering, or unauthorized distribution.

Modifications/Termination: we may modify/suspend; you may uninstall; violations may terminate access.

No Warranties; Limitation of Liability: per Terms.

Contact: info@neuros.life

O) Mutual Confidentiality (Short-Form NDA Template – optional)

We can provide a short-form mutual NDA (Delaware or California law) for B2B/partner discussions on request. Email info@meld.community.

P) Affiliate Program Agreement (Template)

Relationship: independent contractors; no partnership or employment.

Eligibility: 18+, valid tax ID; truthful, current information.

Conduct: no spam, cookie stuffing, deceptive practices, IP violations, spyware/malware, impersonation, fake news, or unlawful content.

Compensation: per-offer schedule; valid actions only; thresholds and timing stated in program terms; chargebacks/returns netted.

Data/IP: program materials licensed, not sold; program data is confidential and proprietary.

Termination: at any time, with or without cause; forfeiture for fraud or violation.

Indemnity, Warranty Disclaimer, Limitation of Liability, Force Majeure, Severability, Venue: per Terms; program-specific venue may mirror Section A(19).

Full program terms will be presented at enrollment.

Q) DoubleClick/DART Cookie Notice (Legacy)

If Google DoubleClick/DART is present via a provider, it may set/recognize a persistent cookie to measure ad performance and frequency. You may opt out in Google Ads settings. Deleting cookies can remove opt-outs; revisit settings as needed.

R) Contact & Legal Notices

Legal Notices & Service of Process

NEUROS c/o MELD Community, Inc.

356 Providence Mine Rd., Suite C

Nevada City, CA 95959

Email (legal): info@meld.community

Privacy requests: info@meld.community

Support & refunds: info@meld.community

Corporate Identity